This Privacy Policy sets out how Shanghai Yinchen Information Technology Co. Ltd. (“SYIT”, “we”, “us”, “our”) collects, uses, shares, and protects personal information. It complies with the Personal Information Protection Law (PIPL) of the People’s Republic of China, together with the Cybersecurity Law (CSL) and Data Security Law (DSL).

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

Consent and Legal Bases

We require express, informed consent before collecting, using, transferring, or otherwise processing personal information, except in circumstances permitted under the PIPL where consent is not required, including:

  • Entering into or fulfilling a contract where you are a named party.
  • Compliance with legal or regulatory obligations.
  • Processing of personal information that has already been legally disclosed, within a reasonable scope.
  • Where required to disclose information under other applicable laws of the People’s Republic of China.

We do not knowingly collect information from individuals under 14 years of age unless explicit consent is obtained from their legal guardians.

Identity of Data Controller

The data controller for the purposes of this Policy is:
Shanghai Yinchen Information Technology Co. Ltd.
Registered Address: No.988-J, Building 2, Jingtang Road, Jiading District, Shanghai
Email: info@syitechnology.com

Categories of Personal Information Collected

We may collect the following categories of personal information depending on your interaction with our services:

  • Contact information (e.g. name, email address, phone number).
  • Account details (e.g. username or login information if applicable).
  • Transaction information (e.g. service requests, purchase records, payment information where applicable).
  • Technical information (e.g. IP address, browser type, device identifiers).
  • Sensitive personal information (where explicitly required for service delivery, and only with separate, highlighted consent).

Purposes of Collection and Processing

We process personal information to:

  • Provide goods or services you request.
  • Create and maintain user accounts.
  • Process payments and manage service transactions.
  • Respond to enquiries and communications.
  • Improve the performance, functionality, and security of our services.
  • Comply with legal and regulatory obligations.

Where personal information is used for a new or additional purpose not listed above, we will obtain new consent.

Retention, Use, and Processing

Personal information will only be retained for as long as necessary to fulfil the purposes for which it was collected, unless longer retention is required for legal or accounting obligations. At the end of the retention period, data will be securely deleted or anonymised.

Transfers, Sharing, and Disclosure

Personal information may be transferred or disclosed:

  • To third-party processors or intra-group entities who assist in service provision.
  • To trusted service providers for hosting, IT support, or analytics.
  • Where required by applicable laws or regulations.

When transferring personal information to third parties, we ensure contractual and technical safeguards are in place, and each party is bound by data protection responsibilities under the PIPL.

Where information is transferred outside of the People’s Republic of China, we will ensure that appropriate legal safeguards are implemented.

Data Subject Rights

You have the right to:

  • Access and obtain a copy of your personal information.
  • Rectify inaccuracies or request deletion of your data.
  • Deregister your account.
  • Withdraw consent at any time.
  • Request portability of your personal information.
  • Restrict automated decision-making that significantly affects your rights.

Requests may be submitted via the contact details listed in this Policy.

Data Integrity and Risks

We take reasonable steps to ensure that the personal information we process is accurate, complete, and kept up to date. You are responsible for providing accurate information to us.

If you choose not to provide certain personal information, we may be unable to deliver some or all services.

Security Measures

We have implemented a data security management system consistent with the CSL, DSL, and PIPL. Measures include:

  • Role-based access restrictions.
  • Password protection and encryption.
  • Regular audits of data handling practices.
  • Organisational and technical safeguards against unauthorised access, alteration, disclosure, or loss.
  • Staff training on data security protocols.

In the event of a data breach, affected data subjects will be notified if their information has been tampered with.

Compliance and Audits

We conduct compliance audits of our personal information processing activities on a regular basis to ensure adherence to applicable laws.

Direct Marketing

We only engage in electronic direct marketing with your explicit consent, either at the time of collection of your contact details or at a later stage. You may opt out at any time.

Complaints and Enquiries

If you have any questions, complaints, or wish to exercise your data protection rights, you may contact us at:
Email: info@syitechnology.com
Address: No.988-J, Building 2, Jingtang Road, Jiading District, Shanghai